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Hi! I’m Mira. I can search FinTours flights and journeys, explain offers or bookings, find pages, and bring in our travel team when you need a person.
We are here to help.
Ask about an enquiry, quotation, booking update or travel document. Include your FinTours reference when available.
Customer care
How can we assist?
Use the secure form or email info@fintours.org. Never send full card details, passwords or private API credentials by email.
Where can I see my enquiry?
Log in to My Trips with the same email address used for the enquiry. Requests, updates and issued documents appear in the customer portal.
Are published prices guaranteed?
No. Package prices and flight indications must be reconfirmed against current supplier availability before payment or ticketing.
How will I receive tickets and vouchers?
When issued, documents can be downloaded from the relevant request in My Trips. FinTours may also send an email notification.
Can FinTours change or cancel a booking?
Change, cancellation and refund options depend on the supplier and fare rules. Send the booking reference and request details for review.